Frequently Asked Questions

 

Frequently Asked Questions


1. I am dealing with a major issue in my personal life currently. How can I know which gemstone or remedy would be most suitable for me?

You can choose to consult our Astrologers via phone and directly communicate your problem to them or get the advice of our experts by email. Whatever the method you choose, the procedure remains the same. You shall be offered a detailed astrological analysis of your situation and shall be suggested a suitable gemstone. This info shall help you in wearing a suitable gemstone, in a correct manner, which will aid you in warding off the adverse circumstances from your life path.

2. How does a gemstone work?

Gemstones are receptive to the rays of particular planets. Although from the geocentric point of view, we do see planets setting. But, actually the planets never set – they are always present in the universe, hence spreading their power across the universe, all the time.
We, by wearing gemstones, are able to receive those powers coming from the planets – through particular gemstone, and as that gemstone touches our body, we physically are able to be more receptive to the planet’s energy and rays.


3. Is it necessary to take an expert’s opinion before wearing a gemstone?

Just like the fact that we consult doctors for correct diagnoses and seek medical prescription before taking any medicine, it is very much necessary to consult a proficient astrologer to find which gemstone is most suitable for you and your issue, and which are the ones that won’t suit you. Also, like one may be allergic to some medicines, wearing a wrong gemstone too can turn your life upside down.

4. Are these report accurate?

Absolutely accurate, you can be assured we are committed to providing you with accurate information regarding your horoscope chart analysis and the required predictions. Over the years, we have garnered praise and earned loyal customers as we have provided them with accurate predictions and other astrological information.

To give you further insight, your horoscope is analyzed in great detail by our empaneled expert astrologers and the predictions generated go through rigorous levels of quality checks before the final report is sent to you. This ensure you receive the right information and highly accurate reports.

5. Is my personal information safe and confidential?

Absolutely yes ! All our customer’s details are kept 100% confidential. We do not give out customer information to anyone, come what may

6. Are my payment details secure?

Yes, Your payment details are 100% secure. We use highly secure SSL enabled payment gateway with 256 bit encryption to safeguard your payment information.

7. What if I order a gemstone, and don’t like what I get?

We have a refund/ replacement policy in place to ensure that your rights are protected. However, with gemstones, it is not always possible for us to replace them, especially if they have been embedded in a ring/ pendant. If your gemstone has not been embedded, you can ask for a replacement or a refund. If done within a week of receiving the order, we shall refund your amount (after deducting the insurance and courier charges). However, if this exceeds, we will have to take into account additional parameters. For more details, write in to solutions@ganeshaspeaks.com.