Frequently Asked Questions
Will my personal information be kept confidential?
All user details are fully secure & confidential. We do not share personal details with anyone.& use it for any other purpose.
When I will get the report after making payment?
We ensure all reports gets delivered within 3-7 days, public holidays & weekends included. We aim to ensure that your get accurate and reliable guidance that makes a positive difference to your life.
What system & methodology used for horoscope analysis & prediction?
Our astrologers use the vedic systems of astrology for prediction & analysis of horoscope. Dashas like Vimshottari, Yogini, Chatusheeti Sama dasha, Dwisaptati Sama dasha shashtihayani, dwadshottary navamsa dasha along with Jaimin Chara Dasha are thoroughly analysed to interpret a horoscope. Horoscope interpretation requires a lot of experience and focus of mind.
Are there any hidden charges (Octroi or Sales Tax or Service tax) when I make a purchase?
There are zero hidden charges when you make a purchase on Jupiterspeaks The prices listed for all the items are final and all-inclusive. Only shipping charge will be levied on the goods which will be shown before the order.
Can I cancel my order?
Any order can be cancelled within 12 hours after placing of order beyond 12 hours order cannot be cancelled.
What refund policy regarding goods and horoscope readings?
Once the customer’s horoscope data has been emailed to our astrologer or astrologers for analysis no refunds will be given. For horoscope readings we charge your card and immediately email your horoscope data to our astrologers. It takes 2-5 hours of an astrologer’s time to analyze a horoscope and provide his/her report. Keeping this is mind we charge your card at the time of sending your horoscope data to our astrological team. Please read our Terms and Conditions page.
Is it safe to use my credit/debit card on Jupiterspeaks?
Your online transaction on Jupiterspeaks is secure with the highest levels of transaction security currently available on the Internet. All credit card and debit card payments on Jupiterspeaksare processed through secure and trusted payment gateways managed by leading Indian banks. Banks in India now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Do you acceptcheques/drafts?
No, as of now we do not accept cheque/drafts for payment.
Do you cash-on-delivery payment option?
No, as of now we do not have cash-on-delivery facility.